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GDPR Compliance Notice

Last Updated: 26/11/2025

This GDPR Compliance Notice explains how Safora (“we”, “us”, “our”) handles personal data belonging to individuals located in the European Union (EU) and the European Economic Area (EEA), in accordance with the General Data Protection Regulation (GDPR).

1. Lawful Basis for Processing

We process personal data under the following lawful bases:

  • Consent – You give explicit permission by using the App and enabling features such as SOS alerts and location sharing.
  • Legitimate Interests – To operate, improve, and secure the App.
  • Legal Obligations – To comply with applicable laws and lawful requests.

2. Personal Data We Process

Depending on how you use the App, we may process:

  • Name (optional)
  • Phone number and email address
  • Guardian contact information
  • Device information (model, OS, IP)
  • Location data when SOS is triggered (with permission)
  • Diagnostic and crash logs

3. Your GDPR Rights

EU and EEA users have the following rights:

  • Right of Access – Request a copy of your personal data.
  • Right to Rectification – Correct inaccurate data.
  • Right to Erasure – Request deletion of your data (“right to be forgotten”).
  • Right to Restrict Processing – Ask us to limit how we use your data.
  • Right to Data Portability – Receive your data in a structured format.
  • Right to Object – Object to processing carried out under legitimate interests.
  • Right to Withdraw Consent – Withdraw permission at any time.

To exercise these rights, contact us at: info@safora.life.

4. International Transfers

Your data may be transferred outside the EU/EEA for processing and storage. In these cases, we apply GDPR-approved safeguards such as:

  • Standard Contractual Clauses (SCCs)
  • Secure hosting with GDPR-compliant infrastructure providers
  • Industry-standard encryption and access controls

5. Data Security

We implement organisational and technical measures including encryption, secure servers, access controls, and monitoring systems to protect personal data. However, no system is completely secure.

6. Data Retention

We retain personal data only for as long as needed for the App to function or to meet legal obligations. You may request deletion at any time.

7. Automated Decision-Making

Safora does not use personal data for automated decision-making or profiling.

8. Contact Details

For GDPR-related enquiries or data requests, please contact:
info@safora.life

9. Supervisory Authority

You have the right to lodge a complaint with your local EU Data Protection Authority if you believe your rights under GDPR have been violated.